Shipping, Returns & Warranty Summary

Warranty:

We will replace your piece if you experience any defects in quality, receive a different design than what you ordered, or if it tarnishes or loses its color—no matter how long after ordering. You can also add an extended lifetime warranty that covers any breakage, even if it was your own fault.

Shipping:

Once we have received your order, we will do our best to ship it as soon as possible. The average fulfillment time is 2/3 business days because we create our products one by one to ensure the highest possible quality.

If you choose priority processing as your shipping option, your item will be fast-tracked to the front of the line to be created first and sent out within 24 hours, the shipping method itself is not faster; priority processing is just about the engraving process.

When your item is sent, you will receive a shipping confirmation e-mail with a tracking number.

  • The estimated arrival date for your location is stated on the product page of each item.

 Returns:

We have a 14-day money-back guarantee for all our items, which means you have 14 days after receiving your item to request a return. We will issue a full refund— no worries! Please get in touch with us to send an item back, and we will assist you from there.

  • All products must be returned within 14 days of receipt.
  • All products must be unworn and unwashed. 
  • We don't cover the return cost - but you will receive a full refund of the amount paid to us to your original payment method.

Changes After Ordering:

Did you write the wrong address or made a mistake during the customization process? We can change it, but only if your order has not been shipped out yet. 

Check out this page for any exceptions.