Accessibility

Accessibility Statement

Exchange Life wants everyone to be able to use our website. We aim for the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target.

What we do

• Keep pages readable with clear text and good contrast where we can
• Make sure the main parts of the site work with a keyboard
• Add useful alt text to new product images when we publish them
• Review and fix accessibility problems when people report them

Known limits

We do not claim full WCAG 2.1 AA conformance today. Some parts of the site still need work, including:

• Some third-party apps (chat, reviews, checkout extras, ads) that we do not fully control
• Older images that may be missing good alt text
• Some interactive widgets that may be harder with a screen reader or keyboard only

We keep improving these over time.

Need help or want to report a problem?

If any part of the site is hard to use, or you need help placing an order, email us at hello@exchange-life.com.

Please tell us:

• The page URL
• What you were trying to do
• What went wrong
• The browser, device, and any assistive tech you use (if you know)

We reply within 2 business days.

Contact

Exchange Life LLC
Email: hello@exchange-life.com
Contact page: https://exchange-life.com/pages/contact-us

Last updated: 9 November 2026