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Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Free Gift Box
Waterproof + Won't Fade
Money Back Guarantee
4.4 TrustPilot Rated
Rated 4.87 (1518 Reviews)
5 on
Beautiful and professional
The communication with the company was very good and delivery was very fast! I bought two gold bracelets and they look gorgeous!! They engraving is very well done.
Emma
5 on
High quality
Very responsive, always updating the state of my order. Client's support always in contact with you. The package is beautiful and the bracelet has high quality.
Rita
5 on
Overall experience was wonderful!
Overall experience was wonderful. Initial order got lost in transit but extremely efficient communication from the company resulted in a replacement order placed and delivered timeously!
Pieter
5 on
Love the two homes concept! 
The concept is what got me interested in their products. The fact to be able to wear my two homes on a beautiful engraved necklace. The service is pretty good too!
Suzon
5 on
The quality of their products is great…
The quality of their products is great and the standard of work is excellent, the pieces I received are beautiful. I love the detail on the bracelets.
Traci
5 on
I am thrilled, I recommend it 100%
I am thrilled with my order! I love the design and the customer service is great. I would recommend this to anyone in a LDR or who lives in another country.
Mihaela
5 on
A wonderful, thoughtful gift
I purchased a bracelet for my boyfriend for his birthday. I am super happy with the product and my boyfriend loves it! He moved to Canada from India 8 years ago, and while he loves it here, India will always hold a special place in his heart.
Sarah
5 on
Me and my long distance best friend got…
Me and my long distance best friend got matching bracelets and we love them so much they are very well made and so adorable might I add 🥰
Brooke
5 on
Beautiful pieces and great customer service
Such beautiful pieces. I ordered a necklace for my mum for Mother’s Day and she absolutely loved it. I am excited to give my partner his bracelet for his birthday. The customer service responses and delivery times were also excellent.
Jasmine
5 on
So beautiful and special
I dont only liked. I loved!!!!!! I haven’t seen my mother for two years and half since I left my country. I’m going to see her this week and I was trying to find something special that connect my home country and my atual country.
Larah
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FAQs
From warranty to delivery, here are our most-asked questions.
How long will it take to receive my order?

You can find the exact estimated delivery time to your country on the product pages.

Once we have received your order, we will do our best to ship it as soon as possible. The average fulfillment time is 2/3 business days. Because of the custom design, we make everything 1 by 1.

If you choose priority processing as your shipping option, your item arrives 4 days faster on average

Then you will receive a shipping confirmation e-mail with a tracking number.

What is your return policy?

We have a 14-day money-back guarantee* for all our items, which means you have 14 days after receiving your item to request a return. We will issue a full refund— no worries! Please get in touch with us to send an item back, and we will assist you from there.

  • All products must be returned within 14 days of receipt.
  • All products must be unworn and unwashed. 
  • We don't cover the return cost - but you will receive a full refund of the amount paid to us to your original payment method.

*Check the product pages for exceptions.

I'm worried about the quality. How does the money-back guarantee work?

We’re so confident in the quality of our pieces that we offer a money-back guarantee on all of our products!

If your piece ever breaks, wears down, or if you’re unhappy for any reason* within 14 days of purchase, we’ll replace it at no cost to you.

We use the finest materials, such as 18k gold and sterling silver, to ensure our products—and the memories they carry—last a lifetime.

*Check the money-back guarntee section on the product page for exceptions.

Are Exchange Life pieces waterproof?

YES! All our pieces are designed to never fade or lose their color—even when exposed to sweat, heat, the shower, sea, or pool.

We use the highest quality 316L stainless steel, plated with real 18k gold for our gold and rose gold necklaces, to ensure your memories last forever. Our sterling silver pieces are plated with rhodium to prevent tarnishing and oxidation.

If you experience any defects in quality, we’ll happily replace your piece free of charge!

My order has arrived wrong, what should I do?

I’m sorry that happened. Since all our products are handmade one by one, mistakes can occasionally occur. But don’t worry—just reach out to us here, and we’ll send you the correct piece free of charge.

Are your pieces giftable?

Yes, they are! In fact, they’ve been voted the #1 most meaningful gifts.

We also offer the option to add gift wrapping or a handwritten gift card, and we can ship the gift directly to the recipient. Just fill out their address as the shipping address if they’re away from you.

Who is Exchange Life designed for?

Exchange Life is designed for anyone with a second place that feels like home, a loved one far away, or cherished memories in a special place.

This includes travelers, exchange students, long-distance couples or friends, third-culture kids, expats, digital nomads, international students, immigrants, dual citizens, and anyone who can relate to these feelings.

Do you have a warranty?

Yes! We offer a 14-day money-back guarantee on all our products. If you want a lifetime warranty, you can add it in the personalization pop-up. With the lifetime warranty, we will replace your piece for any reason for the rest of your life.

Can I track my order?

Yes, all orders are shipped with a fully trackable method. You can enter your order information here to track your shipment.

What payment methods do you accept?

We accept the following payment methods:

- Credit Card

- Apple Pay

- PayPal

- Google Pay

- Amazon Pay

- Meta Pay

- Klarna

- Shop Pay

- Ideal

- Bancontact

What materials do you use?

Our pieces are available in sterling silver, plated with real 18k gold for gold, or high-quality 316L stainless steel, plated with real 18k gold for rose gold. They will never fade or lose their color, even when exposed to sweat, heat, the shower, sea, or pool, ensuring your memories last forever.

The sterling silver pieces are plated with rhodium to prevent tarnishing and oxidation

When does the site-wide offer end?

It’s ending soon, so be sure to take advantage of it while you can!

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